The Privacy Policy is one most important policy for us because iHATS London always committed to protecting your personal information. This policy tells you how we collect, use and storage your data. It also explains how it updated, transfer, delete, or give you access to your personal information. We will always ensure that we are doing it lawfully (according to the General Data Protection Regulation ( GDPR ) and its Policy.
Reference – iHATS London, iHATS , iHATS (IHATS LONDON UK LTD).

If you have any questions regarding our privacy policy, please contact us by emailing-

This Privacy Policy applies when you access or use this website (www.ihats, our mobile apps, our social media pages, our blogs or any of the other places where we offer our products, services, features, content or register an account with us, purchase our products or contact us from anywhere in the world.

• The personal information that we hold about you will be Used lawfully, fairly and in a transparent way.
• It is Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date and Kept securely.
• Kept only as long as necessary for the purposes we have told you about it.

we collect your information unusually when you decide to interact with us. This could include browsing, purchasing online or when you sign up with us for information you need. We also look at how customers use our website so that we can offer the best possible service.


Personal data, or personal information, means any information about an individual from which that person can be identified. We only collect information which is necessary to carry out our business, provide the service you have requested and to keep you up to date with relevant news and promotions from iHATS London.


?By Processing your orders and manage your account
? By communicating with you about our products and promotions;
? Through monitoring purchase history, site use and traffic patterns to improve our site design and products.
? Through allowing you to participate in interactive features of our site.
? By making more personalised for your repeat visits to our site.
? Through contacting you for leaving a review
? By verifying your identity and preventing and detecting from the fraud or abuses of our site
? Enabling third parties to carry out technical, logistical or other functions on our behalf.
Also, where we have a legal right or duty to use or disclose any information (for example in relation to an investigation by a public authority or in a legal dispute).


We do not transfer your information to anyone for marketing purposes without your consent. However, it may be necessary for us to share your personal information with third parties in the following circumstances:


In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, delivery, and marketing service providers.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls and are GDPR compliant. We also impose contractual obligations on service providers relating to data protection and security, which means they can only use your data to provide services to us and to you, and for no other purposes.


In processing your order, we may send your details to and use information from credit reference and fraud prevention agencies;
if we or our business are acquired by a third party then our customers’ personal data will be transferred to the buyer;
If we have to disclose in order to comply with a legal obligation;
in order to enforce or apply the terms of our contract with you; or
to protect the rights, property, or safety of IHATS LONDON UK LTD), our customers, or others.


We will retain your personal information no longer than is necessary for the purpose we obtained it for thereby reducing the risk that it will become inaccurate, out of date or irrelevant. Information that is no longer needed will be securely deleted. Different retention periods apply for different types of data, however, the longest we will normally hold any personal data is 5 years.


If you fail to provide certain information when requested:
We may not be able to fulfil your orders or perform other aspects of any contract we have entered with you
We may be prevented from complying with our legal obligations
You may not be able to participate in the interactive aspects of our site.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You can email us for this or contract us by phone or writing.


We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.


We would like to send you information about our products and services which may be of interest to you. If you have signed up for an account with us whilst making an online purchase or consented to receive marketing in any other way, you may opt out later. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can unsubscribe at the foot of every email or contact us at

Web Banner Advertising - If you visit our site, you may receive personalised banner advertisements whilst browsing other websites. These will relate to products you have viewed whilst browsing our site on your computer or other devices. These advertisements are provided by us via specialist providers using ‘cookies’ placed on your computer or other devices. You can remove or disable cookies at any time - see our Cookie Policy for further information.


To deliver products and services to you, it is sometimes necessary for us to share your personal information outside of the European Economic Area, usually when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and your personal information will be kept secure.


Right of access - You have the right to obtain confirmation that your data is being processed and access to your personal data. You can make a request by email to
The first request for such information will be provided free of charge, and additional requests may be subject to a reasonable administration fee.

We will without delay and in any event within weeks of your request (subject to extensions in some cases) please

confirm what personal data we hold about you;
provide a copy of the data in commonly used electronic form; and
provide any supporting explanatory materials.
We can extend the time to respond by a further two months where requests are complex or numerous. If this is the case, we will inform you of this within one month of the receipt of the request and explain why the extension is necessary.

Where requests are obviously unfounded or excessive, we can refuse to respond. In such cases, we will, within one month, explain why and will inform you of your right to complain to our Supervisory Authority and to pursue a legal remedy.

Data portability – in addition to your access right you can require us to provide a copy of your information that we hold in a commonly used machine-readable format

Rights of Correction and Erasure (“right to be forgotten”) You may ask us to correct or remove information you think is inaccurate.


Processing for marketing purposes - You may object, at any time, to the processing of your personal data for direct marketing purposes. When you register and every time, we get in touch with you, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out.

Processing for our legitimate interest - You can object to any processing which is for our legitimate interests or those of a third party in which case, the processing must stop, unless there are compelling legitimate grounds for the processing which override your rights, or where the processing is necessary in relation to legal action.

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making unless we have a lawful basis for doing so and we have notified you. We do not envisage that any decisions will be taken about you using automated means, however, we will notify you in writing if this position changes.


We use Secure Server Software (SSL) to ensure that personal information, including credit card details, remains private and secure. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.

We will maintain appropriate safeguards to ensure the security, integrity and privacy of your information and will take reasonable steps to try to ensure that third parties to whom we transfer any of your information will provide enough protection of that information.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports. For further information visit or You can set your browser not to accept cookies and the websites mentioned tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

For more information on the cookies we use and the purposes for which we use them see our Cookie Policy.


Our site may, from time to time, contain links to and from the websites of partner networks, advertisers and affiliates. Please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these. Please make sure you are happy with these policies before you submit personal data to these organisations via their websites.


We will regularly review this Privacy Policy, taking account of any complaints about information handling and updating it as necessary to reflect any changes in our collection and use of personal data. Any changes we may make in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes. The Privacy Policy was last updated in May 2018.
Right to Complain - If you have any concerns about how we keep and use your information please contact us by email at


Questions, comments and requests regarding this Privacy Policy should be sent by email to Or in writing – our address: IHATS LONDON UK LTD. 491 Commercial Road, Basement, London. E1 0HA. UK.